Monday, 7 December 2015

Telephone social expressions

On the phone





Listen to two telephone conversations




Conversation 1 

A    Good morning. Laxcon International.
J     Hello. The Manager, please.
A    Certainly. And your name is?
J     José Gonzalez. 
A    How do you spell your surname?
J     G-O-N-Z-A-L-E-Z.
A    Thank you. I'm connecting you.
      ...
S    Hello. Sam, Benting speaking
J     Good morning, Mr. Benting. My name's...

Conversation 

B     Good afternoon. The King School of English.
M    Hello, Can you give me some information abotu your school,please?
B     Of course. Youn name is?
M    Mayumi Morioka.
B     Mayumim... Sorry, how do you spell your surname?
M    M-O-R-I-O-K-A.
B    Thank you. What's your email address?
M    It's morioka@mmdesign.co.jp.
B     I'll email you some information today.
M    Thank you very much. Goodbye.


Answer the questions

What company is he / she phoning?
What does he / she want?
How do you spell his / her surname?
What's his / her email address?


Listen and complete the email addresses



pam ______ @btinternet ______
harryline ______
paul ______ wannado ______
glennamiles ______

Saint Ambrose Language School

Experts in General English at your workplace or home!